Can wet carpet be saved?

If the water is from a clean source and has not sat there for more than 2-3 days, we may be able to save the carpet. Exceptions include old carpet that is delaminating or stained carpet.

How long does it take for mould to grow?

Microscopic mould begins to grow as early as 24 hours. Acting quickly and immediately installing the equipment will help prevent further damage and additional costs. If mould is already present, you need it gone, not covered up. Our team removes the spores from contaminated areas and takes proper precautions to ensure they won't return.

Will my carpets dry out on their own?

Suppose there is more than a few litres of water or a wet patch larger than 30 cm2. In that case, professional help is necessary to prevent mould growth and musty smells. There is a high risk of permanent damage if we do not eradicate all water as quickly as possible.

Can timber floors be rescued?

Water trapped in solid wood flooring can be removed using dehumidifiers and specialist dry heat mats. Using the proper equipment and following the correct drying procedures increases the chances of restoration. Modern engineered floating floors (AKA laminate flooring) are generally non-restorable. It is impossible to extract the moisture trapped under these sealed surfaces. The latest FLIR™ thermal cameras can quickly detect moisture in these areas.

How long does it take to dry carpets and structure?

Even a carpet slightly damp to the touch will take 12-24 hours to dry. In most cases, it will take 2-4 days for the carpet and underlay to dry. It may not be visible to the naked eye, but most floods penetrate walls and subfloors. To dry the walls and structure, it may be necessary to lift the floor coverings and remove skirtings to undertake structural drying for a further 2-3 days. A property fully submerged in water may take several weeks or up to a month to reach acceptable dry standards.

Flood Assist | 24/7 Emergency Flood Damage Restoration

Emergency Flood Damage Restoration Services

On-site In 60 Minutes

Our emergency water damage service team is ready to help when you need us most, for both residential and commercial properties.

Suck Up & Remove Water

Our water damage specialists quickly extract all water from carpets and floors to stop further damage and start the drying process.

Carpet & Walls Drying

We use industrial fans and dehumidifiers to remove hidden moisture under your carpets and behind your walls, preventing long-term structural damage.

Compliance & Documentation

Every flood damage restoration job comes with upfront, transparent pricing backed by IICRC certification to protect against mould contamination.

Trusted by Homeowners and Businesses Across Australia

Thousands of Australians trust Flood Assist™ to restore their homes and businesses quickly and safely after flood and water damage emergencies.

Why You Need a Flood Damage Restoration Specialist

Water Damage Restoration — Professional Drying Equipment in Action

Why You Need a Flood Damage Restoration Specialist

Body: A burst flexi hose. An overflowing bathtub or shower. A pipe bursting inside the wall. A leaking roof. Rising water from drains. Water seeping through doors, windows and walls. When flood damage strikes, our emergency water damage restoration team is ready to respond. With Flood Assist, you get peace of mind knowing Australia's most trusted water damage restoration specialists and equipment are always on your side.

Hear From Australians We've Helped

Flood Assist came promptly and dealt with the situation quickly and efficiently. They provided me with ample time to contact my insurance company and secure their reimbursement for the work Flood Assist completed at my place. I appreciated the polite, patient and respectful communication during a most stressful and frustrating time.

Lindsay Dobell

What Makes Us Different

Flood Assist Technician At Your Doorstep in 60 Minutes

What Makes Us Different

When It Comes to Flood Restoration, Not All Companies Are Equal

We’re the red button you push in an emergency. Flood Assist has been a pioneer in the restoration field for decades, always at the forefront of innovation and service. Family owned and operated, we’re known for professionalism, top-tier quality, fair pricing and a team that always serves with a smile. With DryX SuperFast™ Drying Technology, the Tramex ME5 Moisture Detectors, an unmatched attention to detail, and compliance certificates on every job, we set the standard for restoration done right.

Happy Customers

From major brands like Mercedes to everyday homeowners

Flood Restorations

Including recoveries after Australia's worst storm seasons and natural disasters

Successful Drying Outcomes

Ensuring every home is left safe, dry and mould-free

PROTECT YOUR PROPERTY, SAVE TIME AND MONEY

DIY drying won’t protect your home, and hidden moisture can lead to mould and costly repairs. The cost to our customers? Just the cost of the professional restoration services their property needs.

Without Flood Assist, a water damage emergency can take longer, cost more — and make a dangerous situation a lot worse. That’s the value of proper flood restoration.

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Understanding How it Works

1. Immediate Response

We are local and ready to handle your emergency right away! Call us now, and our friendly team will get you back to business fast.

2. Professional Restoration

State-of-the-art drying equipment for faster results to save you money. We have more than 30 years of combined experience in water damage and property restoration.

3. Peace of Mind

Experts in both residential and commercial, with Compliance Certificates issued on all jobs for peace of mind against mould contamination.

Dry
Quickly^™